When any individual makes the decision to place and pay for an order from AssignmentMountain.com, that individual is immediately bound by this Terms and Conditions agreement. It is our strong advice that you read through this document, so that there are no misunderstandings relative to our mutual responsibilities during and after the production of custom writing by us for the customer.
For purposes of this document, the following definitions apply:
Website - AssignmentMountain.com
Company - AssignmentMountain.com and its professional and support staff
Customer, You, Yours - any person who submits an order for products and/or services from the website.
Product - any original and custom piece of writing that is produced and delivered to a customer
Order - a document, completed and submitted on the AssignmentMountain.com website, which delineates the specifics of a desired product to be created by the company and delivered to the customer who has place said order.
Agreement - this “terms and conditions” document.
Customer - anyone who places and order with the company for products and/or services
Writer - any individual who has been employed by the Company for research, writing, and editing task responsibilities
Order Status - the updating information provided to a customer relative to the progress of any order
Product Revision - refers to any changes that are made to a final product draft at the request of a customer
Quality Control Department - that division of the company that reviews and releases products for release to the customer
Support/Service Team - that group of individuals who assist customers with order placement, questions and concerns, before, during and after product production
Messaging System - the site-based software system that allows customer communication with his/her writer and support staff
Verification Process - a fraud prevention process that allows verification of customer identity
At all times, AssignmentMountain.com protects the privacy of its customers. The company shall not disclose any customer personal or financial information to any third party. As well, all payment transactions occur through an SSL secured third-party payment processor commonly used by major online retailers. Any disclosure of personal and/or financial information which occurs beyond the control of AssignmentMountain.com shall not be the responsibility of the company.
Customer shall be asked to disclose certain personal information (name, email address, phone number) so that identification verification may occur and so that the company may contact the customer regarding his/her order when necessary. Financial information is encrypted and never held by the company. Customer and writer do not have one another’s personal information and communicate through a message board on the company website. The company is neither responsible nor liable for personal information that is voluntarily shared by a customer.
The customer may request early drafts of products for review prior to the final completion; however, this service is not available for deadlines of 48 hours or less.
It is company policy to deliver products on or before the deadline provided by the customer. It is the customer’s responsibility to check personal email and messaging system for notifications during the production process. If a product is not downloaded due to customer failure to check for notification or due to customer technical problems, the company is not liable.
The company strives at all times to protect customer from fraud and cybercrime resulting from the use of credit/debit cards. With this in mind, the company may request identification documentation from a customer, and it is the customer’s responsibility to provide that information quickly. At times, such verification is requested and required by a bank prior to approving payment. The following deadlines for company receipt of identification documents shall apply:
Should the company discover un-authorized use of any credit card, it shall immediately notify the appropriate law enforcement agencies and officials and provide them with all details and information it has.
Company policy allows customers to request specific format styles, to include APA, MLA, Chicago, Harvard, and Turabian. If a rare style is requested, there may be an additional charge for writer research. Any errors in formatting and any typographical errors in a completed product shall be immediately corrected by the writer/company at no charge.
The company produces and delivers only original writing to its customers. Customers are bound by these terms and conditions that use of these original products is for personal purposes only and that products may not be shared with or sold to third parties, nor distributed in any manner. To do so will place the customer in jeopardy for plagiarism charges by the company.
The company has the right to change, add, or delete any of these terms and conditions without prior notification to customers. Such changes will be announced on the website, and it the customer’s sole responsibility to regularly check this document for changes that may have been made.
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